TICKET AND TABLE PACKAGES
Only items stated in the descriptions on the individual event pages are included in ticket and table packages.
Fireball reserves the right to make any changes to ticket or table packages which do not, in the opinion of Fireball, materially affect the quality of the package.
All ticket and table packages are subject to availability.
PAYMENT
Invitations will be sent out upon receipt of payment.
Full cleared funds must be paid to Fireball before the date of the event.
PAYMENT BY INVOICE
Full payment must be made 10 days from receipt of your invoice (subject to payment method), after which time, if payment is not received, bookings may be subject to cancellation in accordance with the cancellation terms below.
PAYMENT BY CREDIT/DEBIT CARD
All credit and debit card payments will incur a 4% fee.
CANCELLATION
Booking cancellation/changes
Cancellations must be received by Fireball in writing. In the event of cancellation of bookings or reduction in number of tables/tickets at any time after Fireball has issued a booking confirmation, the following cancellation charges apply:
More than 90 days – 25% of total price, 90-31 days – 50% of the total price, 30 days or less – 100% of the total price.
Booking confirmations will be emailed and posted the same working day your booking form is received. If you do not receive this written confirmation please call to confirm receipt of your booking on 020 8704 4141.
Event cancellation
Fireball gives no guarantee that the event will go ahead and may occasionally have to cancel due to unforeseen circumstances including, without limitation, force majeure, safety and security concerns or a decision by the client.
While every effort will be made to adhere to the proposed schedule, event dates and timings cannot be guaranteed and are subject to alteration without notice.
THE EVENT
Fireball reserves the right to refuse admission to the event to any person under the age of 18 whose attendance has not been approved in advance in writing, or to any persons seeking to accompany such persons.
All guests are subject to the code of conduct at the venue. Fireball and the venue reserve the right to expel or refuse entrance to any guest as a result of a breach of the code of conduct, at which point the guest shall lose all their rights with regard to the Event, with no right of refund.
Guests must notify Fireball of any specific dietary requirements or allergies at least 48 hours prior to the event. After this time, Fireball and the venue cannot guarantee that any dietary requirements can be catered for.
Fireball does not take responsibility for any matter whatsoever that is beyond its control and shall not be liable for any damage to or loss of any valuables or possessions, or harm (with the exception of injury due to Fireball negligence) suffered by you or your guests. All guests should keep valuables with them at all times.
All talent is subject to availability.